CTL launches VoiceSupport™ Lx, a Progressive Unified Communications Solution
CTL Offers Customers the Most Cost-effective and Value-Driven Unified Communications Solution by Leveraging the Linux Operating System and 200+ years of Combined Telecom Development Experience.
Shelton, CT. - June 15, 2006 - CTL Inc., a leading provider of traditional and next-generation telephony solutions that enable small and medium businesses (SMBs) to better serve their customers, today announced the release of its VoiceSupport™ Lx Unified Communications Solution. This is CTL’s newest VoiceSupport™ offering that leverages the Linux operating system for its strong performance and reliability, in addition to minimizing total cost of ownership (TCO).
VoiceSupport™ Lx is based upon the evolution of 16 years of proven software code incorporated in other CTL solutions. CTL’s VoiceSupport™ family of products, having reached 75,000 installations, is known throughout the world. The VoiceSupport™ Lx using the Linux operating system, is a natural migration to open source. The VoiceSupport™ Lx will provide our customers the most affordable and economical unified communications solution, all while bringing progressive features that will satisfy the most demanding users.
"By offering the VoiceSupport Lx as a next-generation unified communications solution, we are bringing our customers the benefits they truly can value. They will communicate in the most efficient and effective manner, and at the most cost-effective price that will increase their bottom line. Isn’t that what business is all about, creating value?" said Don Williams, chief operating officer of CTL.
In this hyper-competitive world, businesses are facing more challenges than ever before to maintain their competitiveness. The VoiceSupport Lx solution with the following key benefits will assist them in optimizing their communication needs.
Unified Messaging: Allows users to access their voice, fax, and email messages in their Microsoft Exchange/Outlook client or any IMAP4 compliant Email server, by managing all messages from one central location, thereby maximizing productivity.
Text-to-Speech: Allows users to conveniently manage their communications from remote locations. For example, using enhanced text-to-speech from Nuance’s® speech engine, you can listen to your email messages while driving down the road. In addition, you have options such as, saving it, deleting it, or forwarding it to a co-worker. You can even record a voice message reply which will go back to the sender as a .WAV file Email attachment.
Desktop Call Control: Provides each LAN user with a screen-pop of options for every incoming call. The screen-pop shows the caller ID of the incoming call, and if it matches a telephone number in the user’s Email Contact List, it will give the caller’s name. The user has the option to take the call, transfer it, put the caller on hold while playing a personal or default text-to-speech message, or send the caller to voice mail. In addition, the find-me/follow-me feature is critical for users who never want to miss an important phone call which assures that the user is never out of reach, irrespective of his current location.
Fax Server: This feature encompasses three valuable, independent applications, Desktop Fax, Fax Mail and Fax-on-Demand. Desktop Fax enables any LAN users to send any document from any application, maximizing user productivity. Fax Mail enables a caller to send a fax directly into a subscriber’s mailbox. When the subscribers access their mailbox (Local or Remote), they have several options at their disposal to manage the fax. Fax-on-Demand enables callers to request that documents be routed to their fax machine or unified messaging inbox for viewing, independent of time zones, 24/7/365.
Mobility: By embracing unified communications offered by the VoiceSupport Lx, the benefits enable our customers to fulfill the promise of making their employees fully productive from wherever they are. For example, natural sounding Test-to-Speech provides convenient, mobile access to important business information.
Web Administration: System Administration of the VoiceSupport Lx can take place on-site or from a remote location. Any workstation connected to a network can access the user interface which provides menu driven choices for installing, configuring, and managing the voice mail system.
Hospitality: Designed for the lodging industry, the VoiceSupport Lx solution and its array of features will give you the total package for providing your customers a top rated guest experience.
Networking: Improve efficiency and effectiveness by allowing businesses to exchange messages between multiple networked locations.
CTL is constantly pushing the envelope to develop new features that will ultimately benefit our customers in the short run and long run. We are a customer-centric company, which drives our innovation, and are committed to their satisfaction.
VoiceSupport Lx supports 4 to 40 ports and is currently available through CTL’s dealer channel, OEM’s and VAR’s.
About CTL Inc., - An ISO 9001 company, CTL designs, manufactures and distributes telecommunication solutions that focus on four distinct market segments, which include Unified Communications / Messaging (UC/UM), Voice Processing / Messaging, Self-service Automation / Interactive Voice Response (IVR) and IP Telephony (IPT). CTL solutions empower small to medium businesses in vertical markets by giving them the flexibility to conduct business at anytime, anywhere. Some of our customers include NEC, Cisco, Sprint, Mitel, Verizon Business, Avaya and Inter-tel. CTL, founded in 1990 and having reached 75,000 installations, markets and distributes our products through OEM’s, VAR’s, System Integrators and Distributors. For more information, visit our Web site at www.ctlinc.com, or contact CTL’s Sales Support at 1-866-296-1288 or by e-mail:
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